Please Note: For any claims related queries, please call 0203 738 7300
As you are aware the insurance provider has gone into administration, however since our last communication the administrators have confirmed that all policies will be taken off cover from 00:00 on 1 December 2025. Meaning that after this date, your existing policy will no longer be in force, they will not provide protection for any insured events.
Please rest assured that Yoga Insurance is here to continue supporting you during this period.
You should have already received an email and letter from us containing important information in relation to this matter.
In addition, we’ve included a list of Frequently Asked Questions (FAQs) to help address any queries you may have.
It means that as of the 01/12/2025 at 00:00, your vehicle is no longer legally insured and your existing policy will no longer provide cover for any insured events.
To ensure you remain covered, we have brought forward your renewal date to 1st December 2025.
If you are opted in to automatic renewal:
If you are NOT opted in for automatic renewal:
You will not be charged our broker cancellation fee. You may receive a refund of premium (Return of Premium) for the unused portion of your policy from 1st December 2025 until its original expiry date.
You may receive a refund for the unused part of your current policy from 1st December 2025 until its original end date. Once we receive confirmation of any refund from the administrators, we will let you know how it will be returned to you.
This process is supported by the Financial Services Compensation Scheme (FSCS), which protects these claims up to 90%.
If you are already within your renewal period and have received this year’s renewal price, we will contact you to let you know that your renewal date has been brought forward. Your updated renewal notice will include the insurance provider, your premium, and your payment details.
If you need anymore information regarding this , please do not hesitate to contact us.
If you need to make a claim prior to 1st December 2025, the reporting process will remain the same – your policy documents will provide the contact details for reporting an accident or claim. Any new claim will be covered by the Financial Services Compensation Scheme (FSCS). This scheme will cover 90% of the claim amount, which could mean you receive less than expected. The FSCS however will cover 100% if the third party’s claims. You can find out more information on the FSCS website.
If you have an existing claim that was reported prior to the 14th October 2025 – your claim will still be dealt with as normal by Premier insurance and you will be covered for 100% of your claim amount.
Yoga Insurance
You can bring it back any time from the accessibility link in the footer.
If you have broken down now then please log in to your customer portal and select the ‘broken down’ option.
In order for you to make a claim we need to redirect you to Ageas Home insurance.
We’re here to assist! If you have questions or need guidance, visit our Help Page for step-by-step instructions and support. Simply click the button below to get started and find the answers you need quickly and easily!
If you need to make a windscreen claim then please log in to your customer portal and select the ‘windscreen’ option.