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Christmas Opening Hours: Please check when you can reach us during the holidays.
Please Note: For any claims related queries, please call 0203 738 7300
Please note: Over the bank holiday period our opening hours will be Monday 25th, 9am–2pm

News & guides

Plain-English answers on cover, claims and renewals — plus the odd update from us.

Young driver sitting behind the wheel with his head in his hand

August 20, 2026

Fronting happens when someone is incorrectly listed as a car’s main driver to reduce...

August 20, 2026

Compulsory, voluntary, and why the two get added together when you claim....

Need to report a breakdown?

If you have broken down now then please log in to your customer portal and select the ‘broken down’ option.

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Need to make a home insurance claim?

In order for you to make a claim we need to redirect you to Ageas Home insurance.

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Need to make a windscreen claim?

If you need to make a windscreen claim then please log in to your customer portal and select the ‘windscreen’ option.